FAQ
General Questions
Shubham Furnitures and Interiors is a premier furniture and interior design company specializing in creating custom furniture pieces and complete interior solutions for residential and commercial spaces. We’ve been transforming spaces into beautiful, functional environments since 2010.
Yes, we offer a complimentary 30-minute initial consultation to understand your requirements and provide general guidance. For detailed project planning and design consultations, we have affordable packages that can be adjusted against your project cost if you choose to work with us.
You can schedule an appointment by calling us at +91-9717740642, emailing us at info@shubhamfurnituresinteriors.com, or by filling out the appointment request form on our Contact Us page. We’ll get back to you within 24 hours to confirm your appointment.
No, we don’t have a minimum budget requirement for our projects. At Shubham Furnitures and Interiors, we believe in accommodating various budget ranges and work with our clients to find solutions that meet both their design needs and financial considerations. We’re happy to discuss your specific requirements and provide options that work within your budget constraints.
Product-Related Questions
We offer both ready-made furniture pieces from our exclusive collections and custom-designed furniture tailored to your specific needs. Our showroom displays our ready-made collections, while our design team can help create custom pieces to match your vision.
We use a variety of high-quality materials including solid wood (teak, sheesham, oak, walnut), engineered wood, metal, glass, and eco-friendly materials. We source our materials from reputable suppliers to ensure durability and sustainability.
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Production time varies based on the complexity of the design and our current workload. Typically, custom furniture pieces take 4-8 weeks from design approval to delivery. Larger projects may take longer. We’ll provide a specific timeline during your consultation.
Yes, we specialize in creating furniture that complements your existing decor or matches specific color schemes. Our design team will work with you to ensure the new pieces blend seamlessly with your current setup.
Services-Related Questions
We offer comprehensive interior design services including:
- Space planning and layout design
- Color scheme and material selection
- Custom furniture design and production
- Wall treatments and ceiling designs
- Lighting design and fixture selection
- Flooring solutions
- Accessory and decor selection
- Project management and implementation
Yes, we handle renovation projects of all sizes. Our services include demolition, construction, electrical work, plumbing, and finishing touches. We manage the entire process with our network of trusted contractors to ensure a seamless experience.
Yes, you’ll be assigned a dedicated designer who will be your primary point of contact throughout the project. However, depending on the project’s complexity, they might collaborate with our specialized team members for specific aspects of your project.
We can work with your existing floor plan if it’s accurate and meets your needs. If modifications are needed or if you’re looking for a complete redesign, our team can create new floor plans optimized for your space and requirements.
Payment & Financing
For furniture, we require a 50% advance payment to initiate production, with the remaining 50% due before delivery. For interior projects, we typically work with a payment schedule as follows:
- 30% upon signing the contract
- 40% at the halfway mark of the project
- 25% upon substantial completion
- 5% after final inspection and customer approval
We accept various payment methods including:
- Credit and debit cards
- Bank transfers
- UPI payments
- Cheques
- Cash (for amounts under ₹20,000)
Initial 30-minute consultations are free. For extended design consultations, we require a nominal booking fee of ₹2,000, which is adjustable against your project cost if you proceed with our services.
We pride ourselves on transparency. Your quote will include a detailed breakdown of all costs. However, please note that unforeseen circumstances during renovation projects (like hidden structural issues) may sometimes lead to additional costs, which we will communicate promptly.
Delivery & Installation
Yes, we offer delivery services throughout the city and surrounding areas. Delivery within Delhi-NCR is complimentary for purchases above ₹25,000. For locations beyond this radius, a nominal delivery fee applies based on distance.
Our trained delivery team will bring your furniture to your home, unpack it, and set it up in your desired location. They will also remove all packaging materials. For custom or large pieces, our installation team will handle the assembly and positioning.
Yes, we can arrange international shipping for our furniture pieces. Shipping costs, customs duties, and taxes vary by destination and will be quoted separately upon request.
Maintenance & Care
For wooden furniture, we recommend:
- Regular dusting with a soft, dry cloth
- Cleaning with a slightly damp cloth followed by drying immediately
- Applying furniture polish every 3-6 months
- Avoiding direct sunlight and heat sources
- Using coasters under hot or cold items
- Immediate cleaning of spills
Yes, we offer professional maintenance services for our furniture pieces. We recommend an annual maintenance check for wooden furniture and professional cleaning for upholstered pieces. These services can be scheduled through the contact page of our website.
To extend the life of your furniture:
- Follow the specific care instructions provided with each piece
- Protect from direct sunlight to prevent fading
- Use furniture guards under heavy items
- Rotate accessories and decorative items to prevent uneven discoloration
- Maintain consistent humidity levels to prevent wood from warping
Warranty & Returns
No, we currently do not offer a warranty on our products. However, we stand behind the quality of our craftsmanship and materials. Each piece of furniture is thoroughly inspected before delivery to ensure it meets our high standards. While we don’t have a formal warranty program, we address any manufacturing defects on a case-by-case basis and strive to resolve any legitimate issues to ensure customer satisfaction. We recommend reviewing our care instructions to maintain the beauty and durability of your furniture pieces.
No, we do not offer a return policy for our products. All sales are final once the order is confirmed and processed. Since many of our pieces are custom-made or specifically ordered for our clients, we are unable to accept returns or exchanges. We recommend that customers carefully consider their choices and measurements before placing an order. Our team is always available to provide guidance during the selection process to ensure you receive exactly what you need for your space.
While we don’t offer a formal warranty, we take pride in our craftsmanship and quality control. If you notice any manufacturing defects or quality issues with your furniture upon delivery, please document the issue with photos and contact us within 48 hours. We’ll assess each situation individually and work towards a reasonable solution, which may include repair services at a nominal cost. Our primary goal is customer satisfaction, so we address legitimate concerns promptly and professionally.
Custom Orders
The custom furniture ordering process involves:
- Initial consultation to discuss your requirements
- Design concept development and material selection
- Detailed drawings and 3D renderings for approval
- Quotation and timeline proposal
- 50% advance payment to start production
- Crafting and quality control
- Final payment and delivery/installation
Absolutely! We welcome your design ideas, inspiration images, or sketches. Our designers can work with these to create pieces that match your vision while ensuring structural integrity and functionality.
You’ll have extensive input throughout the process. We’ll consult you on design details, material choices, finishes, and hardware. You’ll receive progress updates and have the opportunity to review and approve each stage before proceeding.